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by PowerReviews
Great quality, good price, friendly & careful delivery
Bought this collection for our living room , and it is not very comfortable for everyday use. This set is stiff as a board.
Comments about Aldo Manual Reclining Sofa, Loveseat and Recliner - Gray
Michelle, my bell, what can I say about this sub human woman, she is my hero! I think she really does have superpowers! She has the ability to relate to the person, as well as the situation, and capable to solve your problem with just one phone call. Trust me calling in was the very last thing I wanted to do. From hello I knew I was in very capable hands. I think I may even have mentioned that to her. When I told her what happened not only was she very concerned for me but, also the way the transaction was occurring. I had a question about the verification process for delivery, and she explained it to me in an extremely professional manner. Never once did she seem aggravated or rushed; she didn't play the blame game, or try and have me feel it was somehow my fault. Listen, I could really talk about my experience with Michelle all day, and I don't think there's a person close to me, that hasn't heard about Michelle. I've been in sales for 19 years and in management for the last 11 of those years. If I could steal her away from your company I would in a New York minute. I hope you have big plans for her in the very near future, as I'm sure she could land a Management position elsewhere without a problem. Michelle is a strong asset to your company, if not for her I was going to Ashley Furniture Store. If more customer service professionals conducted themselves as Michelle people wouldn't dread calling in. Michelle, thank you a million times You are my hero!
Verified Reviewer
Comments about Aldo Manual Reclining Sofa, Loveseat and Recliner - Gray
We use it daily! I absolutely love it! We bought the gray!
Verified Reviewer
Comments about Aldo Manual Reclining Sofa, Loveseat and Recliner - Gray
Great delivery team ! Awesome set Thank You ... Love the Mocha color too
Merchant Response
Thank you for taking the time to write a review for the Aldo! We're thrilled you are happy with your new set. -CL
Verified Reviewer
Just got my furniture last week. So far very satisfied. It was very easy to put together. It is very comfortable.
3/3 in our HH deems this set uncomfortable; love the color and fits nicely as it is a wall hugger.
Verified Buyer
Do not buy, super hard not comfy at all! We had to do a return!
Verified Buyer
Ordered this a day before my birthday, GREAT BIRTHDAY GIFT TO MYSELF... sooooooo comfortable. It's been 3 months. I love it... everyone who sit on my couches compliment me on how comfortable it is, definitely isn't "cheap looking".
Verified Buyer
Awesome set !!! It's holding up well & hopefully for years to come ! Love the warranty options inexpensive !
Verified Reviewer
All three items sofa, loveseat and recliner arrived timely and both delivery agents Martin Flores / Fernando Ortiz did an outstanding job setting up the furniture in my living room. I highly recommend to anyone for their dedicated service.
Verified Buyer
Great quality, good price, friendly & careful delivery