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by PowerReviews
This set was very good to me and my 2 children plus fiance for the year we've had it in our home up until the time a small crack appeared on the seat part of the couch and VF offered to replace it with something else ..... I loved it the whole entire time we had the 2 pieces and couldn't complain about it not one bit
David T. was awesome!!! When entering the store David introduced himself and asked if we needed help. He allowed us to look around first before coming back to assist us. David explained all the package options, colors and materials available for the set. The chairs were very comfortable and durable for very active boys. The delivery schedule was reasonable, and we are able to get our furniture delivered within a week. My family will definitely return to the Jacksonville store again.
Verified Reviewer
We've had this set for a few weeks now and we love it! I was hesitant at first about purchasing this set because the reviews for the couch we're all bad. I'm so confused as to why though! It's beautiful and comfortable and everyone loves it! The arm rest are a little low but there still comfortable and perfect for neck support when you just wanna lay on your couch. The reclining is lovely, the back of the couch does offer great back support and it feels so nice and the seats are the perfect length/width. I would recommend this to everyone. Defiantly don't let those bad reviews sway your decision.
Verified Reviewer
We purchased this couch and love seat 3 years ago. Thank god we got the warranty because we are having to replace them just before 3 years. The cushions have all lost their fluff, the frame broke on the middle section of the couch and cause the cushion to sink down. Springs came off and we can feel the metal bar for the recliners in the middle of our backs. Since we purchased the warranty Value City will do a full replacement. I just wish I had the option to choose another couch/loveseat and not take the same thing. I will just have to replace this again in another 3 years.
This is pure garbage. Separates and is extremely uncomfortable. Also the armrests cave in. Don't expect to contact the manufacturer as they are in China with no phone number provided.
Verified Buyer
This furniture is the most uncomfortable furniture I've ever owned. The arms are very low, the cushions are hard as rocks and the back cushions are in such a place that you are constantly pushed forward. If you are looking for comfort, look elsewhere.