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Chocolate
by PowerReviews
Very comfortable. I like the dual power reclining and head rest. Assembly is easy and not worth paying them for. The arm rest assembly is the only thing that is dumb. The parts required for that don't always line up in the predrilled holes and it's an oversight from manufacturing.
We purchased this and a five year warranty three years ago. One of the reclining ends quit working. It took two months to get a "repair tech " to come out and determine what was wrong. After five minutes passed, he said it was a part he didn't have and would have to order it. Three weeks passed and ...
It started out nice but materials degraded rapidly after just one year of use. The leather starts to sag when the cushions get compacted over time. The seats arent comfortable any more for longer periods. Also the middle seat cushion developed a tear in the leather in just one year of ownership. Disappointed.
The motorized version you can really find that perfect spot. This thing is so comfy I love it. 3 kids and I'm pretty sure this thing will handle them. Feels pretty sturdy and no cheap parts. The soft close hinges on the arm rest compartment really was the icing on the cake lol
We purchased this and a five year warranty three years ago. One of the reclining ends quit working. It took two months to get a "repair tech " to come out and determine what was wrong. After five minutes passed, he said it was a part he didn't have and would have to order it. Three weeks passed and we received an email stating that the part would be sent directly to us. The email also stated that it "could" take up to twelve (12) weeks for us to receive the part and THEN WE had to contact them to SCHEDULE yet another repair tech to come out and install the part. SERIOUSLY!! We love our couch and are happy with it besides this issue. Likely will Not buy from VCF again. We spent over $4550 the same day and this service, or lack there of, is unacceptable.
Verified Buyer
Submitted as part of a sweepstakes entry
I liked
Verified Buyer
Submitted as part of a sweepstakes entry
Seems to be a quality built sofa. The electric recliner works great.
Verified Buyer
Submitted as part of a sweepstakes entry
High quality leather, I love the design, and all the functionality.
Verified Buyer
Submitted as part of a sweepstakes entry
For tv and reading
Verified Buyer
Submitted as part of a sweepstakes entry
Living room. Gets alot of use. Actually, this replaced the same item.
Verified Buyer
Submitted as part of a sweepstakes entry
It is great. Use it everyday. It cleans up nice especially after grandkids have come to visit . It is very comfortable.
Verified Buyer
Submitted as part of a sweepstakes entry
This is a very comfortable couch. I love the reclining feature.