All of the cushions started tearing at the seams within a couple months. This is not covered under the warranty I paid extra for. The back cushions also lose their shape very easily and the seat cushions separate from each other and leave spaces between cushions making it uncomfortable to lay on. Do not buy this sectional.

The furniture has a MANUFACTURERS DEFECT!!!!!!!! SEAMS COMING APART AS SOON AS TWO MONTHS AFTER PURCHASE. DON'T BUY A WARRANTY!!!!! YOU WILL BE TOLD "NORMAL WEAR AND TEAR." BIG MONEY SPENT 4K

Bought in April of 2023 and cushions began ripping within months. Now a year later all cushions are ripped at seams and it looks terrible. Need to purchase covers for all cushions to hide the tears. Routine rotation makes no difference. Very poor quality material. Not worth the cost.

This nest is made with cheap material. I have had to place two claims. Every cushion is torn at the seams. The brackets that hold the couch together are broken also. Even the ottoman's are torn at the seams. We submitted a claim over a week ago, a technician came out to look at the sectional and haven't heard back from the warranty company.

This couch is an absolute disaster. Purchased in December 2022, and almost all of the seams and pillows have come apart. We also paid for the warranty to just have all of our claims denied because these issues are "wear and tear". It is a complete waste of money, as they will do NOTHING to rectify the situation. American Signature Furniture should be ashamed of themselves because they are knowingly convincing people to pay their hard earned money with no desire to help.

Several cushions, the ottoman, and pillows have ripped all within a year of purchasing! Haven't even finished paying it off yet…

I wouldn't recommend this product. The seams on majority of my cushions have ripped at seams, which is a shame with how much this couch costs I expected more quality. I'm super disappointed. No kids jumping on the couch either.

This is the worst couch I ever purchased. Do not buy this couch. The seams rip after 6 months. The warranty company does not honor the warranty and claim it's normal wear and tear. My family do not sit on this couch frequently due to the light color so it was not normal wear and tear. This is a defective product and a waste of money. I am very disappointed in Value City and the warranty company with how they are treating customers. I feel scammed.

This sofa is poorly made. Just about all of the seams have torn open and it happened within a year of me having the sofa. I filed a claim with the extra warranty I punched and it was denied. I have no kids or pets playing and jumping on my sofa, so its crazy that its only been 4 years and I have to get a new one. This item needs to be pulled. American Signature is trash for not fixing it with the extra warranty/insurance I paid for.

This sofa is in our media center. Purchased in 2021, within a year small tears in the seams of several cushions. Filed a claim with the warranty folks and was denied. Tried some patching from Amazon so that the tears wouldn't extend, but new tears popped up. Now in 2024, looking to purchase a new sofa. While it looks amazing and feels great, the short time it tore apart was extremely disappointing.