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by PowerReviews
Great quality furniture, looks great and fancy
I purchased 2 sofas, 2 chair and a half's and an ottoman . I love the look and the comfort of the furniture. It looks spectacular in my living room. However the fabric is horrible. Within the first 3 months it was pilling very badly. I wish I had known it would wear like this and I would have purcha...
Had for 6 months look like it's years old and the piling and saggy cushions make me so upset that I paid for this and was highly recommended couch from the sales associate
Merchant Response
We are sorry to hear this occurred with your Riley Sofa and Loveseat Set - Indigo. Many of our products come with a one-year manufacturer's warranty. Please call us at 888-751-8552. -JC
Verified Buyer
Submitted as part of a sweepstakes entry
It's a wonderful set
Verified Buyer
Submitted as part of a sweepstakes entry
Great quality furniture, looks great and fancy
This sofa is beautiful in store. It is beautiful for a few weeks in the home. Over time, the fabric is pilling on all back and seat casings. The cushions are sagging. And the warranty that comes with the purchase is minimal, though highly regarded by sales associates.
Merchant Response
Thank you for sharing your experience with your Riley Sofa and Loveseat Set. We'd love to see if we can be of assistance. Please call us at 888-751-8552. -JC
Verified Buyer
Submitted as part of a sweepstakes entry
Very comfortable
Verified Buyer
Submitted as part of a sweepstakes entry
Very cheaply constructed, staples falling out and pillows are stuffed with loose brown fibers that pop out of the zippers. Fabric is pulling up even though it is not very used. I'm extremely disappointed, this was not like the sofa on the showroom floor. I feel that I made a bad decision to purchase here, sorry. Comments also apply to the loveseat. I'm shocked as I thought this was a good furniture company.
Verified Buyer
Submitted as part of a sweepstakes entry
Light and airy. Love the comfort and details.
I bought the Riley sofa and loveseat online last year before the holidays. Now, one year later, the fabric has pilled all over and the cushions are sagging just enough to make it hard for a generally healthy, middle aged person to get up.
After two months, both the sofa and loveseat began to bow and sink to the middle. The cushions have become misshapen and it is very uncomfortable to sit on in any fashion. It's also very difficult to get off of the sofa, given that feels like you're sitting at an odd angle on the floor. This was the worst purchase I have ever made and completely regret it. Don't waste your money.
I've had this couch since December and the amount of pilling is ridiculous for the cost. Also, the cushions are starting to sink in after only 4 months. It's only me and my toddlers who sit on this couch. I am highly disappointed.